Check in is at 3pm on your date of arrival, and check out is at 11am on the date of departure.
Late/early check out is unfortunately difficult for us to accommodate, due to many back to back bookings. This time is required to ensure we have enough time to clean each suite for you and the next guest, in line with stringent cleaning protocols.
If you absolutely require additional time at either end, contact us at stay@esca.com.au and we will do our best to accommodate your request. Please note that we will only be able to know whether this is possible a few days before your visit.
ESCA's first property is located in Inman Valley, South Australia. Exact location of the site can be found here.
ESCA will announce more Australian locations shortly - sign up to our email newsletter to be the first to hear when future locations are open.
Yes we absolutely do, subject to availability of course. Each suite holds a maximum occupancy of two guests.
Inman Valley is central to the diversity of the Fleurieu Peninsula:
ESCA can customise the included Food and Beverage provisions in order to cater for dietary requirements if the guest emails stay@esca.com.au at least 7 days prior to arrival. ESCA does not guarantee requests will be able to be catered for, but we will do our best to try and accommodate guest requirements.
ESCA is accredited as a COVID-19 Clean Practising Business within the Quality Tourism Framework, giving you peace of mind during your stay. As part of this, we've developed COVID-19 cleaning procedures and protocol to ensure the safety of our customers at every step of your stay.
This is in addition to the fact that the ESCA experience is a no-touch service, with remote checkin, and keyless entry, removing the need for any interaction with staff or other guests.
View of COVID-19 cancellation policy here.
Unfortunately we are not able to offer gift vouchers at this time. We hope to be able to soon!
ESCA can take payment via Visa or Mastercard only.
Subject to availability, you may amend your booking (the date of travel, the components of your package or the number of guests). Cancellation policy details are in our Terms & Conditions.
International guest may call us on +61 499 173 654 during business hours Australian Central Time.
Per our Terms & Conditions, children aged under 11 years are not specifically catered for (including newborns and infants) and ESCA reserves the right and full discretion to not accept bookings for children within this age bracket.
The maximum occupancy of rooms does not allow for additional guests. ESCA can make an exception to this for a third person ONLY if that third person is one (1) infant (aged 0-2 year old) that sleeps in a cot. If eligible, that infant is at no extra charge. Guests may bring their own infant cot to the suite, or request one from ESCA at stay@esca.com.au.
Per our Terms & Conditions, pets are not allowed. Service Pets may be allowed if the owner can supply a Certificate to authenticate their status. Certificates should be sent to stay@esca.com.au. If an exception is granted by ESCA, a $250 refundable bond will be required in addition to the room fee to cover any damages during the stay. ESCA reserves the right and full discretion to not accept bookings for any pets, including Service Pets.
The maximum occupancy of rooms does not allow for additional guests beyond two. ESCA can make an exception to this for a third person ONLY if that third person is one (1) infant (aged 0-2 year old) that sleeps in a cot. If eligible, that infant is at no extra charge. Guests must bring their own infant cot to the suite, or request one from ESCA at stay@esca.com.au.
Some locations of ESCA can be prone to bushfires. On such occasions, these events can prevent guests from reaching or leaving ESCA because it would be unsafe to do so. Due to this, we recommend that all guests purchase appropriate travel insurance when visiting ESCA. By making a booking at ESCA you agree to the terms and conditions set out in the ESCA Bushfire Policy.
We take data privacy seriously, and will do our utmost to keep your data safe and secure. For full details, please see our Privacy Policy.